Data Protection Policy

Score8 Privacy Policy — We Take Your Data Seriously

Your privacy is score8's priority. This document clearly explains how we collect, use, store, and protect your personal information as a user of our online gaming platform in Malaysia.

Updated: 1 January 2026
SSL 256-bit Encryption
KYC Protected
No Data Sale
256-bit SSL Encryption
0 Sale of Data to Third Parties
24/7 Security Monitoring
100% Privacy Policy Compliance
Last updated: 1 January 2026

This Privacy Policy describes score8's privacy practices regarding the collection and use of your personal information. By using the score8 platform, you agree to the terms set out in this Privacy Policy.

1 Introduction

Score8 ("we", "Platform") is fully committed to protecting the privacy of every user who registers and uses our services at score8.win. As a trusted online gaming platform for Malaysian players, we understand that your trust depends not only on the security of the games, but also on how we handle your personal information.

This Privacy Policy is built on strict data protection principles and takes into account the needs and expectations of Malaysian users. We operate with full transparency — what we collect, why we collect it, and what we do with it are all honestly explained here with nothing hidden.

Score8 has never and will never sell your personal information to any third party for marketing or commercial gain. Your data belongs to you — we only use it to deliver the best possible service to you.

This Privacy Policy covers all score8 services including the website, Android and iOS mobile apps, and all interactive features available on our platform.

2 Personal Data We Collect

Score8 collects your personal information only when it is necessary to provide effective, secure services that meet legal requirements. The following are the categories of data we collect:

Data Category Examples of Information Main Purpose
Identity Data Full name, date of birth, IC/passport number KYC verification, legal compliance
Contact Data Email address, phone number Communications, account notifications
Financial Data Bank account number, e-wallet information Processing deposits and withdrawals
Technical Data IP address, device type, web browser Security, fraud detection
Usage Data Gaming records, transaction history Customer support, platform analytics

In addition to data you provide directly during registration, score8 also collects information automatically through cookies and tracking technology as you browse our platform. This information is used solely to improve the user experience and ensure platform security.

All identity verification documents submitted for the KYC process are stored in an encrypted system and are only accessible by authorised personnel who have undergone rigorous background checks.

3 How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. score8 uses your personal data for the following purposes:

  • Account verification and security — Verifying that your identity is legitimate and protecting your account from unauthorised access.
  • Financial transaction processing — Processing deposits and withdrawals safely and accurately in accordance with your instructions.
  • Legal and regulatory compliance — Fulfilling our obligations under anti-money laundering (AML), know your customer (KYC), and other applicable regulations.
  • Service improvement — Analysing usage patterns to improve the gaming experience, interface, and platform features.
  • Service communications — Sending important notifications regarding your account, transactions, promotions you have subscribed to, and policy updates.
  • Fraud prevention — Detecting and investigating suspicious activity to protect all platform users.
  • Customer support — Providing accurate and effective assistance when you contact our support team.

You may unsubscribe from promotional emails at any time via the unsubscribe link included in every marketing email. However, important notifications relating to account security and transactions cannot be disabled as they are essential to the safety of your account.

4 Data Sharing with Third Parties

Score8 does not sell, does not rent, and does not disclose your personal information to third parties for their own marketing purposes. We only share your data in the following limited situations, and solely on legitimate grounds:

  • Payment service providers — Payment partners such as FPX, DuitNow, and e-wallet providers that require certain information to process your transactions securely.
  • Gaming service providers — Game development companies that power the gaming content on our platform, limited to data required for game functionality only.
  • Regulatory authorities — Regulatory bodies, law enforcement agencies, or courts when we are legally required to do so.
  • Technical service providers — Cloud infrastructure and cybersecurity service providers that help us operate the platform securely, subject to strict confidentiality agreements.

All third parties we work with are required to adhere to strict data protection standards and are only permitted to use your data for agreed purposes. score8 conducts regular reviews of all partners to ensure ongoing compliance.

5 Data Storage & Security

Score8 employs a combination of industry-best security technologies and procedures to protect your personal data from unauthorised access, alteration, disclosure, or accidental destruction.

  • All data is encrypted using SSL 256-bit technology during transmission between your browser and our servers.
  • Stored data is protected with AES-256 encryption at the database level.
  • Access to user data within our internal systems is restricted on a least-privilege basis — only staff who require it to perform their duties are permitted access.
  • All score8 staff who handle user data are bound by strict confidentiality agreements and undergo regular data protection training.
  • Our systems are monitored 24 hours a day, 7 days a week by a cybersecurity team to detect and respond to any threats promptly.
  • Your personal information is retained for as long as necessary to fulfil the purpose of collection or as required by applicable law.

In the event of any data security breach affecting your personal information, score8 will notify you within the timeframe required by applicable law, along with the steps that have been and are being taken to address the situation.

6 Cookies & Tracking Technology

Score8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use several types of cookies for different purposes:

  • Essential Cookies — Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies — Collecting information on how you use our platform to help us improve it. All information is collected anonymously.
  • Functional Cookies — Remembering your preferences such as language and display settings to provide a more personalised experience.
  • Analytics Cookies — Helping us understand overall platform usage patterns for continuous improvement.

You can control and block cookies through your web browser settings. However, blocking essential cookies may affect certain functions of the score8 platform. For more information on managing cookies, refer to your web browser's documentation.

7 Your Rights as a User

As a score8 user, you have certain rights regarding your personal data. score8 fully respects and facilitates the exercise of these rights:

  • Right of Access — You have the right to obtain a copy of the personal data we hold about you.
  • Right to Rectification — You may request that we correct any inaccurate or incomplete data.
  • Right to Erasure — In certain circumstances, you may request that we delete your personal data, subject to our legal obligations.
  • Right to Restrict Processing — You may request that we restrict how we use your data in certain circumstances.
  • Right to Object — You may object to the processing of your personal data for specific purposes such as direct marketing.
  • Right to Data Portability — You have the right to receive your personal data in a machine-readable format.

To submit any request related to your privacy rights, contact the score8 data protection team via our official email or through the live chat on the platform. We will respond within 30 business days.

8 Child Data Protection

The score8 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18.

If we find that we have collected personal information from an individual under the age of 18, we will take immediate steps to delete that information and close the account in question. Parents or guardians who become aware that their child has registered on our platform are asked to contact us immediately.

Score8 takes the responsibility of protecting minors very seriously. If you suspect any individual under the age of 18 is using our platform, please report it to our support team immediately.

9 Amendments to This Privacy Policy

Score8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or service improvements. Any changes will take effect immediately upon publication on this platform.

For material or significant amendments, we will notify you via an in-platform notification or through your registered email at least 14 days before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10 How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how score8 handles your personal data, we strongly encourage you to contact us through the following channels:

  • Live Chat — The live chat feature within the score8 platform, available 24 hours a day, 7 days a week.
  • Official Email — Send your enquiry to our official email address at [email protected].
  • Help Centre — Visit our FAQ section for answers to frequently asked questions.

The score8 data protection team is dedicated to resolving all privacy enquiries promptly and transparently. We are committed to responding within 3–5 business days for all privacy-related requests.

Our Privacy Commitment

Score8's Six Pillars of Data Protection

Privacy is more than a document — it is our work culture. Here is how we ensure your data remains safe at all times on the score8 platform.

Highest-Level Encryption

All data transmitted between your device and score8 servers is protected with 256-bit SSL encryption — on par with the standards used by leading banking institutions in Malaysia.

Secure KYC Process

Your identification documents are processed through an encrypted and isolated system. Only specific personnel who have undergone strict security screening are permitted access.

No Data Sale

Score8 gives a firm commitment — we have never and will never sell, rent, or disclose your personal data to any third party for their marketing purposes.

24/7 Monitoring

Our cybersecurity systems operate around the clock to detect and respond to any threats or suspicious activity that could compromise the security of your data.

Legal Compliance

Score8 complies with all applicable data protection legal requirements, ensuring your data is always managed within legally permitted boundaries.

Control Is in Your Hands

You have the full right to access, correct, download, or delete your personal data. Our privacy team is ready to help you exercise these rights at any time.

Your Rights

Privacy Rights We Guarantee for You

Right to Know

You have the right to know exactly what data we hold about you and how it is used. Request a data report at any time.

Right to Rectify

Inaccurate data may affect your service. Contact us to correct any incorrect or outdated information in your account.

Right to be Forgotten

When you close your account and all legal obligations have been fulfilled, you may request the deletion of your personal data from our systems.

Right to Data Portability

Receive a copy of your personal data in a readable format to transfer to another platform of your choice.

Right to Object

You may object to the use of your data for direct marketing purposes at any time, and we will act on that request promptly.

Right to Restrict Processing

In certain circumstances, you may request that we limit how your data is processed while an issue you have raised is under review.

Your Privacy Is Protected — Begin Your score8 Journey Today

Join over 500,000 Malaysian players who have trusted score8 as their online gaming platform of choice — secure, fair, and with your privacy fully guaranteed.

Your data is protected by the score8 Privacy Policy. This platform is for players aged 18 and above only.

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